Returns & Refunds

Welcome to Angel Elegance! These Returns & Refunds policies outline the rules and procedures for returning products purchased on our website and obtaining a refund. By purchasing our products, you agree to these terms. If you do not agree with any part of these policies, please refrain from making a purchase.

Return Policy

If you are not completely satisfied with your purchase, you may return the item within 30 days of receiving it. To be eligible for a return, the product must be in the same condition as when you received it—unopened, unused, and in its original packaging (including any seals, if applicable).

How to Initiate a Return

To start a return, please contact us at support@angelelegance.co.uk with your return request. Once approved, send the item to the following address:

Angel Elegance
Office 7793 182-184 High Street North, London E6 2JA

Please note that items returned without prior approval will not be accepted. The item remains your responsibility until it reaches our facility, so we recommend using a secure delivery service that provides insurance for the full value of your goods.

Damages and Issues

Upon receiving your order, please inspect it carefully. If the item is faulty, defective, damaged, or if you received an incorrect product, contact us immediately or within 30 days so that we can address the issue accordingly.

Exchanges

Please note that we do not offer direct exchanges. If you wish to obtain a different item, return your current product in accordance with our return policy and then place a new order.

Refunds

Once we receive and inspect your returned item, we will notify you regarding your refund. Refunds will be automatically processed to your original payment method within 5-7 business days. Please allow additional time for your bank or credit card company to post the refund to your account.

If you have any questions about our Returns & Refunds policies, please contact us at support@angelelegance.co.uk.